New Carer Bonus

Terms and Conditions

The value of the bonus is £250, payable after successful completion of your probation period. This bonus is for new joiners to Home Healthcare Connected (and linked entities including Alpenbest, Care Quality Services, Premier Care, Homecare4U, MyCare, Apex Prime Care, Sugarman Health and Wellbeing, Care at Home Services, Westminster Care, Beech Tree Total Care). Subject to fitting the criteria listed below:

You must be a driver with a vehicle to use for work, unless otherwise stated below
You must have completed at least 12 weeks service and successfully passed your probation period
You must have been hired to work for one of the following branches and have applied within the date parameters shown:
Walton Upon Thames (Alpenbest) offers made from 01/02/2024 - 30/9/2024, Drivers Only
Skegness Nurse Led Care, Offers Made from 01/06/2024 - 08/07/2024, Walkers & Drivers
Welton, Lincoln Nurse Led care, Offers made from 01/06/2024- 08/07/2024, Walkers & Drivers
Argyll & Bute offers made from 01/10/2024 - 1/04/2025 Dunoon/Cowal area, Drivers only
Birkenhead Complex Care (Love nursing) offers made from 01/10/2024 to 23/05/2025 - walkers and drivers.
Kingston Upon Thames - Drivers only - offers made from 01/10/2024
South Essex - Drivers Only - offers made from 01/11/2024 - 01/06/2025
Lincolnshire - Drivers only - offers made from 06/11/2024
Lincolnshire Complex - Sleaford Palliative Care - Drivers Only - offers made from 06/11/2024
Halton - offers made from 1/2/2025- 30/11/2025
Berkshire - offers made from 1/4/2025 - 30/06/2025
Worthing Reablement Contract - offers made from 1/4/2025, Drivers only
Portsmouth Reablement Contract - starters from 1/7/2025, Drivers only
Worcestershire - offers made from 1/4/2025, Drivers only
Hailsham - offers made from 23/11/25, Drivers only
Essex & Havering - offers made from 23/11/25, Drivers only
Colchester - offers made from 23/11/25, Drivers only
North Essex Reablement - offers made from 23/11/25, Drivers only

How are bonuses paid?

All bonuses are awarded via our Carer referral App, Care Friends. Within the app you can request to redeem your bonus points as cash once per month and this will be paid in your wages the following month.
You may redeem either all or some of your points in any request as long as you redeem at least 25 points.
You must be registered for Care Friends, and have downloaded and logged into the App before the end of your 12th week of employment in order to receive your bonus.
If you register for Care Friends after the 12th week you may not be eligible.
No other requests for the bonus will be accepted other than via the Care Friends App

**Cera Care reserves the right to pause and/or end the bonus scheme without prior notice and at any time. Cera’s decision on bonus payments is final and at their sole discretion.

Terms and Conditions

You must be a driver with a vehicle to use for work, unless otherwise stated below

You must have completed at least 12 weeks service and successfully passed your probation period

You must have been hired to work for one of the following branches and have applied within the date parameters shown:

Walton Upon Thames (Alpenbest) offers made from 01/02/2024 - 30/9/2024, Drivers Only

Skegness Nurse Led Care, Offers Made from 01/06/2024 - 08/07/2024, Walkers & Drivers

Welton, Lincoln Nurse Led care, Offers made from 01/06/2024- 08/07/2024, Walkers & Drivers

Argyll & Bute offers made from 01/10/2024 - 1/04/2025 Dunoon/Cowal area, Drivers only

Birkenhead Complex Care (Love nursing) offers made from 01/10/2024 to 23/05/2025 - walkers and drivers.

Kingston Upon Thames - Drivers only - offers made from 01/10/2024

South Essex - Drivers Only - offers made from 01/11/2024 - 01/06/2025

Lincolnshire - Drivers only - offers made from 06/11/2024

Lincolnshire Complex - Sleaford Palliative Care - Drivers Only - offers made from 06/11/2024

Halton - offers made from 1/2/2025- 30/11/2025

Berkshire - offers made from 1/4/2025 - 30/06/2025

Worthing Reablement Contract - offers made from 1/4/2025, Drivers only

Portsmouth Reablement Contract - starters from 1/7/2025, Drivers only

Worcestershire - offers made from 1/4/2025, Drivers only

Hailsham - offers made from 23/11/25, Drivers only

Essex & Havering - offers made from 23/11/25, Drivers only

Colchester - offers made from 23/11/25, Drivers only

North Essex Reablement - offers made from 23/11/25, Drivers only

How are bonuses paid?

All bonuses are awarded via our Carer referral App, Care Friends. Within the app you can request to redeem your bonus points as cash once per month and this will be paid in your wages the following month.

You may redeem either all or some of your points in any request as long as you redeem at least 25 points.

You must be registered for Care Friends, and have downloaded and logged into the App before the end of your 12th week of employment in order to receive your bonus.

If you register for Care Friends after the 12th week you may not be eligible.

No other requests for the bonus will be accepted other than via the Care Friends App

**Cera Care reserves the right to pause and/or end the bonus scheme without prior notice and at any time. Cera’s decision on bonus payments is final and at their sole discretion.